Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Oriental Leaf Time website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services. These terms apply to all users, customers, and visitors of our website located at orientalleaftime.info.
We reserve the right to modify these terms at any time without prior notice. Your continued use of our services following any changes constitutes your acceptance of the new terms.
2. Services Description
Oriental Leaf Time provides premium tea products, including loose leaf teas, blended teas, and herbal infusions. Our services include:
- Online retail sales of tea products and accessories
- Product information and tea brewing guidance
- Order processing and delivery services
- Customer support via email and contact forms
We strive to provide accurate product descriptions and information. However, we do not guarantee that all product descriptions, pricing, or other content on our website is accurate, complete, or error-free. Product availability is subject to change without notice.
3. User Obligations
As a user of Oriental Leaf Time services, you agree to:
- Provide accurate and complete information when creating accounts or placing orders
- Use our services only for lawful purposes and in accordance with these terms
- Not engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
- Not attempt to gain unauthorized access to our systems or networks
- Not reproduce, duplicate, or copy any content without written permission
- Not submit false or misleading information
- Comply with all applicable laws and regulations in your jurisdiction
Users must be at least 18 years old to use our services. By using our website, you represent and warrant that you meet this requirement.
4. Limitation of Liability
To the fullest extent permitted by law, Oriental Leaf Time and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to:
- Your use of or inability to use our services
- Any products or services purchased through our website
- Unauthorized access to or alteration of your transmissions
- Statements or conduct of any third party
- Any other matter relating to our services
Our services are provided "as is" and "as available" without warranties of any kind, either expressed or implied. We do not warrant that our website will be uninterrupted, secure, or error-free.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.
5. Intellectual Property Rights
All content on the Oriental Leaf Time website, including text, graphics, logos, images, and software, is the property of Oriental Leaf Time or its content suppliers and is protected by international copyright laws.
You may view and print content for your personal use only. Any other reproduction, distribution, or transmission of content is prohibited without our prior written consent.
"Oriental Leaf Time" and associated trademarks are the exclusive property of Oriental Leaf Time. Unauthorized use is strictly prohibited.
6. Product Warranties and Disclaimers
While we endeavor to provide high-quality tea products, we make no warranty regarding:
- The suitability of products for any particular purpose
- Health benefits or medicinal properties of tea products
- The satisfaction of any particular user
Tea products may contain allergens. Users with allergies should consult product descriptions and contact us before purchase. We are not responsible for allergic reactions or adverse effects resulting from product use.
Products are intended for consumption by adults only. Keep out of reach of children and pregnant women.
7. Payment and Refunds
All prices are displayed in the currency specified on our website. Payment must be received before order processing. We accept various payment methods as indicated during checkout.
Refund and return policies are subject to our separate Return Policy. Please review our Return Policy for specific terms regarding product returns and refunds.
We reserve the right to refuse or cancel any order that we believe violates these terms or may be fraudulent.
8. Shipping and Delivery
Shipping times are estimates only and are not guaranteed. Oriental Leaf Time is not responsible for delays caused by courier services, customs, or other third parties beyond our control.
Risk of loss for products passes to you upon delivery to the carrier. International orders may be subject to customs duties and taxes determined by the destination country.
Delivery address must be accurate. We are not responsible for delivery failures due to incorrect address information provided by the customer.
9. Third-Party Links and Services
Our website may contain links to third-party websites and services. Oriental Leaf Time does not control or endorse these external sites and is not responsible for their content, policies, or practices.
Your use of third-party websites is subject to their terms of service and privacy policies. Please review these policies before providing personal information to third parties.
10. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Bulgaria, without regard to its conflict of law principles.
Any dispute arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Burgas, Bulgaria (street. Rakovski 67, Burgas).
You agree to submit to the personal jurisdiction of such courts and waive any objection to venue or inconvenient forum.
11. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Any invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
Note: These Terms of Service were last updated in January 2025. We may update these terms periodically. Please check this page regularly for updates.
Oriental Leaf Time
Premium tea from around the world, delivered to your door.
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